Peoples thoughts on Jimnybits?

Being fairly new to the Jimny world, I've only really known about Jimnybits since buying my JB74 two years ago.

I've had a few bits from them. But I'm currently experiencing some "issues". I wanted to give them chance to resolve before posting anything. But we are now on attempt 3 and more new issues have arisen.

I note they seem to have no presence on the forum, which is perhaps a little odd. Just wondering what other peoples experiences are with them in general?

For the record, when I first contacted them about the issue, their customer service team have responded well. The issue(s) have all been around quality control. Which is a shame, as there were quite a few items I had on my list to buy from them, including the Black Raptor suspension kit, but currently these ongoing QC issues are putting a doubt in my mind.

I'm hoping they can still resolve the issues. I don't want to say more at the moment as I'm awaiting a response from them.

I’ve dealt with them (Rus) from the outset and never had any issues with them… got a lot of respect for the business and reputation he has built.

If you don’t mind I’ll email him, as negative forum comments are never good for an internet business, I should know this from 12 years of running Bits4Vits and competing with him / his business.

He used to be on this fine forum, but wandered off as his business grew, as JimnyBits and BigJimny are also obviously competitors too.

Hope your issues get resolved.

Dave

I too have spent considerable monies with them and never had a problem. On the one occasion I have needed assistance with a fitting issue it was top notch.

While it's not an excuse they are a busy outfit so don't rush to judgement.

lt would be easier to comment if we knew what the "quality control issues" are, but l can understand why you are not currently able to elaborate.

The Jimny buggy “the Boogie” spec’ sheet reads like a JimnyBits parts catalogue -

jimnybuggy.com/spec/

… for instance

wrote:

I’ve dealt with them (Rus) from the outset and never had any issues with them… got a lot of respect for the business and reputation he has built.

If you don’t mind I’ll email him, as negative forum comments are never good for an internet business, I should know this from 12 years of running Bits4Vits and competing with him / his business.

He used to be on this fine forum, but wandered off as his business grew, as JimnyBits and BigJimny are also obviously competitors too.

Hope your issues get resolved.

Dave

Thanks for the comments.

For the record, I'm not posting this as a negative really, was more enquiry as the Jimny world is far smaller than the Land Rover one that I'm more used too. And certainly not posting to cause a stir.

As said, the Customer Service response has actually been very good so far. It's more an issue with the product/QC.