New Jimny waiting list

What the salesman should be doing is just saying what is likely from their dealership, we know for a fact we can’t supply one for 12 months but we don’t know what others can do, all we know is we get 2 per quarter, some dealers get 3 the max is 5 per quarter for the biggest Suzuki can dealers.

I suppose that’s where we were fussy with who’s we took orders off, they were existing jimmy customers known to us so we know they won’t cancel will love the car and will accept what we have sent to us.

Ah yes we do get quite a few time wasters and dreamers, generally don’t have an issue have a few mins chat but sometimes they want an hour of your time and a long test drive, we kindly remind some of them that it’s a long waiting list and we have priority test drives booked.

Yes that’s the issue it’s actual stock, the fact is no dealer can order a car you litreally get sent what Suzuki send you that’s it. We have seen some customers saying oh yes I’ve ordered a sz5 In kinetic well in fact you’ve placed a deposit to be offered a car, if you’re lucky to get what you want brilliant but no dealer can actually order anything. Our customers know they will get offered a car nothing more we promise nothing on what’s it will be.

Andy2640 wrote:
I have been told that dealers are getting 3-4 cars a month from Suzuki GB.

Sadly not true. Depends on the size of the dealer. Small ones have only 2 or 3 per Quarter. Largest will get more, particularly if they have multiple outlets. Suzuki global seem to have misjudged it.

One hope is that people have registered multiple times with at least one person having contacted every dealer in the UK. This artificially lengthens the queue. When they get a car all the other queues suddenly get shorter. Difficult to judge the real demand.

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No Stock Available wrote: What the salesman should be doing is just saying what is likely from their dealership, we know for a fact we can’t supply one for 12 months but we don’t know what others can do, all we know is we get 2 per quarter, some dealers get 3 the max is 5 per quarter for the biggest Suzuki can dealers.

I suppose that’s where we were fussy with who’s we took orders off, they were existing jimmy customers known to us so we know they won’t cancel will love the car and will accept what we have sent to us.

Ah yes we do get quite a few time wasters and dreamers, generally don’t have an issue have a few mins chat but sometimes they want an hour of your time and a long test drive, we kindly remind some of them that it’s a long waiting list and we have priority test drives booked.

Yes that’s the issue it’s actual stock, the fact is no dealer can order a car you litreally get sent what Suzuki send you that’s it. We have seen some customers saying oh yes I’ve ordered a sz5 In kinetic well in fact you’ve placed a deposit to be offered a car, if you’re lucky to get what you want brilliant but no dealer can actually order anything. Our customers know they will get offered a car nothing more we promise nothing on what’s it will be.

I understand individual dealers play the game their way. TBH I dont like the way your profiling customers for their "worthiness". And an hour for a chat too long? Spening 20k and you want a quick Hi n bye. No wonder this is a mess. No offence.

Of course we prioritise who gets them. We always look after existing customers and they will always get first choice, plus we get the benefit of Jimnys back in part exchange sorry you don’t like that but we are a business and we need to do this.

I think you misunderstood. We won’t spend an hour with Dreamers who are pretty much upfront with us and say we are just curious not buying. I am commissioned based so clearly wouldn’t spend much time with them but I will answer questions and help.

No the reason this is a mess is there isn’t a enough cars it’s that’s simple. No offence to you either.

Non taken bud. I understand your angle.

May i ask, do you get commission on the car sale or accessories, or both.

You too buddy, I get commission on the car a flat fee per car, and I would get 5% of any accessories.

But we don’t get paid until the car arrives and is delivered to the customer.