Tell us about your Jimny and post some pictures! Please make sure you post in the correct section on the site, this way it keeps the site tidy AND ensures you get a more relevant answer.
I asked about getting green springs when I ordered black and about parts that were missing. Didn't get a answer about the springs and was told that the shock relocating bracket wasn't necessary and has been discontinued plus I apparently would be better off making my own bush tool even though there was meant to be one in the kit.
Long story short as I didn't get a satafactory response to the issues I brought up I don't believe there would be a point bringing up the radius arm issues. All the previous kits I have seen have had powder coated arms
They still mention the shock relocating bracket in the add.
The main thing that annoys me is I have payed a deposit on a winch bumper from a company that seems to just be taking my money and sending crap that wouldn't be accepted by a customer that lives local to them.
Get back in touch with rob ASAP and explain what's happened ...
As for living close and getting a better service that's nonsense I live in the northeast and the service they provided when I wanted parts was fantastic .i would guess that there's a good reason why this has been a over sight to them ..
There not a company that would fob of there customers ....I recently spoke to rob for advice on a engine upgrade and instead of filling me up with crap and getting work in for him self , his advice was to just leave it alone as the engine I've got is up to the job .could easily have spent couple of grand with him that day .
The zinc plated radius arms are a new design. You are probably one of the first ones to fit them. This does not excuse the bad plating, but could be an explanation. So instead of whining on a public forum, why not get in contact with Rob and get it sorted? I agree that rust on new radius arms are not acceptable, but at least let ORA get at chance to fix it.
