GEN 4 - Condensation / moisture behind head unit screen?

Morning all, I picked up a new Jimny Commercial back in December 2022 & have noticed on a few occasions (mainly cold mornings) a build up of moisture behind the LCD screen of the head unit, this usually drys out after having the heating on for half an hour or so. 

Ive checked the suzuki portal & cannot see a bulletin for it. 

im just wondering if anyone else has experienced the same issue?  ive contacted suzuki & will let you know what they say. 

Images attached, 

Regards

Luke

This might be a stupid comment but it’s not a piece of plastic like a screen protector over the glass which just hasn’t been removed from when the car got shipped? As when we saw ours fresh from transport they do have bits of plastic over them. Just a thought.

Hello,

That was my first thought initially, but sadly not.

When I touch the screen, you can see the moisture moving around on the inside of the LCD display.

Luke

The screen is made of a sandwich of layers, none of which are sealed to the other layers at all.

Whilst on a new car, this is clearly a warranty issue you can remove the radio and separate the radio from the bezel using 6 (or 8?) screws and the "sandwich" comes apart. You could then let it dry out and re-assiemble. I would check that water is not dripping from the top of the windscreen into the radio unit.
 

Hi Martin,

totally agree, ill see what Suzuki say, may be a good excuse to upgrade the head unit!

I did check around the rear view mirror & radar, because I know you can get the condensation drip, but the whole roof & window area was totally dry!

ill keep you posted.

Just a thought but I've got a Commercial Gen4 and pulled away from a roundabout the other day and a few drips came down from the dip switch on the rear view mirror as I pulled away hitting the top of the head unit and my left leg. It happened again going round a left hand corner a week later. It's booked in Monday at the local dealer to do some investigating. Will keep you posted