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I've still not heard a sausage about mine, other than getting an apology for lack of communication by/from my dealer so far, but no detail about the ship it may be on despite asking for that detail.
To boot, I left the house this morning with scraper in hand to clear the car windscreen and observed an odd pattern of ice on the windscreen. That quickly dawned into realising that I now had a lovely 12-14" long crack in my GT86 windscreen. Annoying that it's going to cost me windscreen excess on the insurance, and more annoying that had my estimated delivery day been met, I wouldn't be having to deal with this issue. It all looks to have stemmed from the smallest stone chip too, one which I think I picked up on Monday last week during a visit to the British Motor Museum and ironically likely caused by the highways agency truck we followed that definitely pinged a small stone or suchlike off the windscreen.
Hanslow wrote: I've still not heard a sausage about mine, other than getting an apology for lack of communication by/from my dealer so far, but no detail about the ship it may be on despite asking for that detail.
To boot, I left the house this morning with scraper in hand to clear the car windscreen and observed an odd pattern of ice on the windscreen. That quickly dawned into realising that I now had a lovely 12-14" long crack in my GT86 windscreen. Annoying that it's going to cost me windscreen excess on the insurance, and more annoying that had my estimated delivery day been met, I wouldn't be having to deal with this issue. It all looks to have stemmed from the smallest stone chip too, one which I think I picked up on Monday last week during a visit to the British Motor Museum and ironically likely caused by the highways agency truck we followed that definitely pinged a small stone or suchlike off the windscreen.
First world problems....
Look at the good news - at least it wasn't your new Jimny that took the hit.
I'm driving along thinking - "If the windscreen on my new Jimny takes a direct hit from a gritter - will Autoglass even be able to source a new windscreen for the next 6 months"? Or will my new car be off the road until Suzuki can ship one in from Japan on a slow boat via 26 other ports en-route?
I drive passed Cardiff Suzuki every morning and noticed there was a blue SZ5 in their compound so that's hopefully a good sign that cars are starting to get delivered from Grimsby.
I am waiting to see one on the road! not gone to or chased dealer to see what they have or do test drive as not in position to buy yet.
So this delay is working for me at the moment, but id be annoyed reading some of these replies on here how dealers are being and the lack of information at times.
I was told mine was on the Brasilia Highway which arrived in Zeebrugge earlier this week
Not got a clue after that as dealer not keeping me informed, also running a car I did not really want to be running as much as I have in winter months and missed opportunities for wife's company but heh ho
In reality I presume most are waiting for the 19 plate which in reality I told my dealer would be the case if it arrived in February
Just been a masterclass in how not to manage expectations, I have told my dealer they will not be using it for any publicity on faceache etc
I actually asked to borrow their demo for 48 hours to get some measurements taken for vinyl graphics and they said it was pretty much booked up for test drives, they would be better selling the demos off in reality
To be fair to some of the dealers we are not in control of these deliveries we are getting annoyed off now with how long they take to arrive,
We currently have 10 cars awaiting arrival all were suppose to be here early late January early feb to be registered in feb, seems like they may get delivered in march and customers will want them on march plates, Suzuki are pushing all dealers for feb reg for targets so will be some interesting conversations to be had soon.
all we get is the car is in zeebrugger..... on its on a ship on its way.... its useless I can order a £1 dvd and know exactly where it is, buy our £20k cars... well mr customer truth is we don't really know when it will come.
No wonder our customers are hacked off I would be.
Last edit: 12 Feb 2019 13:52 by Lambert. Reason: Swearing. Please remember this is a family friendly forum.
No Stock Available wrote:
We currently have 10 cars awaiting arrival all were suppose to be here early late January early feb to be registered in feb, seems like they may get delivered in march and customers will want them on march plates, Suzuki are pushing all dealers for feb reg for targets so will be some interesting conversations to be had soon.
If my dealer registers the car in February then as you say there will definitely be an 'interesting' conversation taking place...
Check your order form, we make sure all our customers have agreed to a Feb reg because that's the deal we offered them, but to be fair if their car comes in march of course we will change it too march but Suzuki will try to make dealers put it into feb because march well may as well not exist really not enough cars will be available so they are not fussed about it as much.
No Stock Available wrote: To be fair to some of the dealers we are not in control of these deliveries we are getting annoyed off now with how long they take to arrive,
all we get is the car is in zeebrugger..... on its on a ship on its way.... its useless I can order a £1 dvd and know exactly where it is, buy our £20k cars... well mr customer truth is we don't really know when it will come.
No wonder our customers are hacked off I would be.
I feel for you as a dealer having after about five days getting a return call from Suzuki Customer Services and the irony is a probably have a greater understanding where a vehicle is than they do. Why I find it amusing is it is not as if they are factory orders ether
It had got to the point having wanted this for my business that the businessman in me is saying don't put the private plate and flip it so I do not have to deal with the dealer network for servicing. I am sure I will change my mind when it gets here and I am sure people may criticise me for that but its a thought that is crossing my mind.
I've informed mine that I do not want hots of it over social media etc now for their publicity purposes either. I just want to pay for it, pick it up and get out of dodge. If they actually had a bit about them to apologise with a small gesture of goodwill I am sure things would be a little more harmonious.
Just had a call from my dealer, can pick my 19 plate and car is due to be delivered from Grimsby early next week. I should be good for 1st March. Anyone patientally waiting for March delivery give your dealers a buzz, they’re starting to make their way from Grimsby.
Had contact from my dealer this week saying 3 weeks but no firm delivery date. We are about to step into the registration process too. So I take that as a positive.
I wonder if the shortage of Jimnys suits Suzuki? They must have been aware of the upcoming stricter EU 2020 CO2 emission regulations and that the Jimnys 1500cc engine sits outside them . They probably thought that after the the hype of the initial unveiling they would continue with the small production of 1800 units a year in the UK which will assist them to not exceed the overall company CO2 emissions target? I would assume that if they can keep the company CO2 emissions within the targets they won't have to replace or re-engineer the engine? Just my thoughts and ramblings...
