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Cam Suzuki/ Thornton Breakers

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06 Oct 2010 12:17 #4957 by funkyjimny
Cool, good deal that.

Gary

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  • ypvs jimny 350
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07 Oct 2010 19:49 #5000 by ypvs jimny 350
Replied by ypvs jimny 350 on topic Re: Cam Suzuki/ Thornton Breakers
well i think these breakers treat jimny owners like crap. has i won a manifold off ebay from them and waited 3 days for it to come. and then they sent me my cash back and told ebay i did not want the manifold.. there fooking lies and wont tell me why they have did this to me. so i wont be dealing with these monkeys agane.:angry:

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08 Oct 2010 18:11 #5010 by kirkynut
This is the sort of story I have heard about them and hence I asked - I wanted a front axle and they wanted £200 + £75 P+P which is reasonable but not if it doe not turn up or turns out to be an ABS one when I don't want ABS.

I've had stuff from them and waited a while but it was good and did come but I kept the spending low with them - did not want to blow this money!

I got one from a local breakers in the end but will bear in mind peoples comments and thanks for them!

Kirkynut

The underdog often starts the fight, and occasionally the upper dog deserves to win - Edgar Watson Howe.

My Jimny Thread Here: www.bigjimny.com/index.php/forum/8-my-ji...on-continues?start=0

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  • cam_suzuki
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10 Nov 2010 15:26 - 12 Nov 2010 09:19 #5849 by cam_suzuki
Replied by cam_suzuki on topic Re: Cam Suzuki/ Thornton Breakers
Hi this is just to let people about marks axle situation. The axle was ordered from a member of our staff "JAMES" who spoken to mark on several occasions regarding the axle he was asked if his car was abs or non abs to which he replied no. We have sold around 25 of our refurb axles and every one who wants to order gets asked. Mark was then told it will take around 2-5 working days to prepare the axle Mark let us no the axle was not the correct part on bank holiday friday this meaning we could not do nothing untill tuesday when our couriers can collect it we collected the axle free of charge with the old exchange unit but told mark he will have to pay for delivery to return the item as it is a wrongly ordered part and we do not refund for wrongly orderd parts which is stated on the invoice mark recived. The axle then arrived back to our premises on the wednesday at around 4:30pm and it was then too late to swap the hubs and re despatch it as our pallet courier cut off point is 5pm. The axle was re shipped out on thursday and mark recived it back on the friday. The over charging on mark was also down to him alought Thornton Breakers and CAM SUZUKI are related companys the pricing stuctre is differnt as they both use differnt pallet couriers and because cam suzuki earns under the required VAT amount per year it does not have to charge VAT how ever Thornton Breakers is VAT registered and as the part was ordered through thornton breakers and not the cam suzuki online ebay shop. If Mark would of called up quoting that he had seen the axle on the cam suzuki ebay shop he would of been asked to pay online via paypal and not over the phone. But as always we helped him out again and refunded the difference to try keep him happy. As you can proberbly see Mark never replied back on the forum to say he had recived the axle and that works fine and in good order he is now coming to the end of marks 6 MONTH warranty on his axle and i would like for him to say that it is all still in good order and working fine but obviosly this is how the world works were people very rarly have praise to say how good the axle actually is. How ever our parcel delivery i will admit has been a shambles in the past we have now been able to get a reliable courier who will take the sort of parcels we send and now have a 1-2 working day delivery promise or your postage will be REFUNDED we have been using this company for 4 weeks now and have not yet had one parcel taking over the time scale. Cam Suzuki is also revamping its ebay shop and will be updated daily and will soon have its own online store were customers can purchase items at www.camsuzuki.co.uk i realise that some of you may be upset with the service you may have recived in the past but i am now turning the company around and we are wanting to work with jimny owners and owners clubs to try better our service we also want to join up with certain owners clubs and offer a small discount to members i will be based permantly at our halifax branch and if anybody would like to contact me please call 01422243100 and we now have broken down around 40+ Suzuki Jimnys alone with plenty of parts on the shelf if you have any questions please ask many thanks Cameron Jones
Last edit: 12 Nov 2010 09:19 by ooky_123. Reason: .

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10 Nov 2010 22:12 #5866 by kirkynut
Well Cameron! You've put your balls on the line and deserve much respect!

As you can see from my post, I was nervous about using you and mainly due to the shambles you describe your parcel service to have been in the past. I have used you in the past and did wait slightly longer than I expected but not massively.

I shall use you in the future and believe that your business is just what the Jimny enthusiast needs - especially those of us that off road them!

However, you do need to put your money where your mouth is now in respect of the improved service you promise and the fact you are actively looking to do so suggests to me that you will.

I'll not comment on the situation with Mark's axle as I do not think it is right and proper for a row to start on a forum.

The only thing that might stop me buying from you is your prices can seem a little high on some items - but I understand you have to make a living - I just need to keep my Jimny going for as cheap as I reasonably can!

Kirkynut

The underdog often starts the fight, and occasionally the upper dog deserves to win - Edgar Watson Howe.

My Jimny Thread Here: www.bigjimny.com/index.php/forum/8-my-ji...on-continues?start=0

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  • adamjimny
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11 Nov 2010 06:59 #5868 by adamjimny
Replied by adamjimny on topic Re: Cam Suzuki/ Thornton Breakers

kirkynut wrote: Well Cameron! You've put your balls on the line and deserve much respect!

As you can see from my post, I was nervous about using you and mainly due to the shambles you describe your parcel service to have been in the past. I have used you in the past and did wait slightly longer than I expected but not massively.

I shall use you in the future and believe that your business is just what the Jimny enthusiast needs - especially those of us that off road them!

However, you do need to put your money where your mouth is now in respect of the improved service you promise and the fact you are actively looking to do so suggests to me that you will.

I'll not comment on the situation with Mark's axle as I do not think it is right and proper for a row to start on a forum.

The only thing that might stop me buying from you is your prices can seem a little high on some items - but I understand you have to make a living - I just need to keep my Jimny going for as cheap as I reasonably can!

Kirkynut



i agree completely you should go off your own experience. i agree with the prices as they do seem high but in fair they are reconditioned so nothing is needed! perhaps cam will do special offers??? ha got to love a tryer ;)

cam suzuki do you have a auto engine and gearbox by any chance???
if not could you let me know when you do?

cheers

Adam

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