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Steering wheel controls faulty

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23 Sep 2024 14:42 #257659 by lightning
l posted about this before, the "mute" and "volume" controls on the steering wheel are very intermittent.

Anyhow, l asked the Suzuki dealer to look at it and they said it needs a new steering wheel.

Suzuki have authorised a warranty replacement even though the Jimny is 4 1/2 years old.

lf it's been serviced at the main dealer you get an extra year on the warranty. 

l think this is pretty good from Suzuki. 

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23 Sep 2024 16:03 #257660 by DrRobin
Yes very good. It must be one of the few items that is covered by the Service Activated Warranty, because there are a lot of exclusions.

2020 blue SZ5 (one of the last to be registered in the UK)
Ex 2011 Blue Jimny SZ4
Northumberland Jimny Blog

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23 Sep 2024 19:38 - 23 Sep 2024 19:40 #257662 by lightning
l don't know if the Suzuki dealer had anything to do with it, they are an old fashioned family business in Derbyshire and are excellent.

We didn't buy the Jimny from them (l bought it from someone on here) but it's been in every year for a service (between £200 and £300 depending on what's needed)
Last edit: 23 Sep 2024 19:40 by lightning.

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24 Sep 2024 16:45 - 24 Sep 2024 16:45 #257670 by Motacilla
If it were me, I'd be slipping the parts man a fiver to let me know when the old steering wheel hits the bins out back.

(The wheel comes apart into several components, and it is good to have spares of trim pieces and small electrical items. And the fault may only be a pinched wire or dirty contact.  Of course swopping the whole wheel is the only economic choice for the dealer, but a DIYer always finds an excuse to fritter away his time.)

Usually carmakers require the dealers to destroy the pulled parts, and while I don't see any other realistic position for them to take, it is still kind of a shame. Lots of usable/fixable stuff ends up in the tip that way. Just my opinion.

If someone did fish the old wheel out of the refuse, I'm happy to buy it from him, broken switches or no! 
Last edit: 24 Sep 2024 16:45 by Motacilla.

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24 Sep 2024 20:09 #257671 by lightning
l'll certainly ask.

Or possibly have a look in the bin round the side of the workshop
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24 Sep 2024 21:10 #257673 by DrRobin
It contains an airbag, so might not go in the bin, unless they swap some of the components over, like the airbag.

2020 blue SZ5 (one of the last to be registered in the UK)
Ex 2011 Blue Jimny SZ4
Northumberland Jimny Blog

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25 Sep 2024 10:07 - 25 Sep 2024 10:38 #257679 by Motacilla
The airbag is a separate component of course.  It is not part of the steering wheel and would not be discarded if a steering wheel were being replaced.

The switches, covers, and wheel itself are the steering wheel assembly we're discussing.  Suzuki, like many or most manufacturers, does not list any of those bits individually in their parts book.
Last edit: 25 Sep 2024 10:38 by Motacilla.
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