Jimny GEN4 RECALL - UK

No paperwork for me. I did ask if they required the service history book to enter it in there, but, no. I had to sign paperwork to confirm that the work had been carried out. It begs the question,how was I supposed to know that it had been done?

I did get a receipt for a new rear wiper, and some kinetic yellow touch-up paint.


Steve.

wrote:

No paperwork for me. I did ask if they required the service history book to enter it in there, but, no. I had to sign paperwork to confirm that the work had been carried out. It begs the question,how was I supposed to know that it had been done?



 

You don't, same as any service work. (You can dip the oil and see if the filter looks clean with a service, but the rest of it might or might not have been done.)

Suzuki will have a record that the dealer claimed it had been done and requested payment. You just have to trust that they did do it.


I didn't get anything with mine either, unless I take a door panel off I won't be able to tell if the harness was changed.

wrote:

I didn't get any paperwork either, never have for any warranty work either. Did get the "courtesy" car paperwork that I booked when they told me it would take up to 4 hours to do despite the recall note saying 2 hours. Oh and the £10 required to negate the £600 excess on the "courtesy " car's insurance.

 

My dealer wanted £10 too to lend me their car to drive home in if I dropped it off, but they collected it (and parked their car on the road outside my house) for nothing.

 

According to Mrs Axholme, who is the warranty admin at our local dealer, the job doesn't take long to do at all for a mechanic who knows what they're doing.

That's the Jimny had its warranty work completed. All rather pain free and my only criticism is directed at the person who washed the car after the technician had done the serious work. Yet again, give some people control of a pressure washer and they go berserk! At least they didn't hand wash it with a gritty rag. As others have reported - no paperwork issued to the customer after work completed.

Our door harness recall was done yesterday, l had forgotten about it tbh so booked it in last week.

The work took an hour, there's nothing to see on the car, no signs anything has been apart.

The Suzuki tech guy showed me the old parts, two door harnesses basically, he said it's the 12th one he's done.

He said there's no evidence of the wiring failing on any he's looked at.