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Do dealers actually know the cars they sell ?

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23 Feb 2010 14:54 #2426 by ooky_123
Do dealers actually know the cars they sell ? was created by ooky_123
Just called my Local main dealer for an idea on the cost of new wheel studs if I cannot source some used ones .. only to be asked .. is the car 4 wheel drive ... ? :huh:

"Pardon" .. I said ...

"Is the vehicle 4 wheel drive" ? he asked ...
:unsure: :ohmy: Hmmm let me think about this ...

"Well it has 2 weel drive for on the road driving, and a selectable transmission via a transfer box to enable the 4 wheel drive system" .. was my response...

Suprise suprise, his system conveniently crashed .. and he'll call me back

And people trust these people ?
Former owner of Little "Ooky", who has now started a new life in Shetland

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23 Feb 2010 16:37 #2430 by mlines
Replied by mlines on topic Re:Do dealers actually know the cars they sell ?
In fairness to them, there is a 2WD model and it is offered as a choice when you bring up the parts catalogue, however as far as I am aware it was never offered in the UK

Martin
Martin

2003 M13 early KAP build.
3" Trailmaster lift with 1.5 Spacers on front
Customised winch bumper and roll cage
235/85R16 Maxxis Bighorns on 16" Rims, 4:1 Rocklobster, Rear ARB locker and on-board air
Corrected arms all-round, rear disks, Recaro seats and harnesses

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24 Feb 2010 07:00 #2446 by ooky_123
Replied by ooky_123 on topic Re:Do dealers actually know the cars they sell ?
Yes but in all seriousness ... He had the Reg of the Vehicle ... and therefore the chassis details ... They are main dealers so should know that the vehicle is a UK spec one.

.. <shakes head in amusement> :ohmy:
Former owner of Little "Ooky", who has now started a new life in Shetland

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31 Mar 2010 11:26 #2977 by Ian
Replied by Ian on topic Re:Do dealers actually know the cars they sell ?
Hm! I went into local Halfords for an oil filter and was asked if it was a motorbike!!!!!! I left very quickly! Ian.

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01 Apr 2010 22:03 #2985 by kirkynut
Replied by kirkynut on topic Re:Do dealers actually know the cars they sell ?
I often wonder about Halfords. If they weren't so convenient I don't think they'd stay in business.

I'd rather go into a local motor factor and speak to someone who has spent half their life working on cars and the rest selling parts for them than Halfords where the staff have spent half their life building up to the day they could get their first part time job and the rest wondering if it's tea break time yet!

I'm sure there are some youngsters who are building up their knowledge on cars but I want to get advice from my parts supplier, not the other way around!

Kirkynut
The underdog often starts the fight, and occasionally the upper dog deserves to win - Edgar Watson Howe.

My Jimny Thread Here: www.bigjimny.com/index.php/forum/8-my-ji...on-continues?start=0

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