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Gen4 auto headlights

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21 May 2019 15:28 #208586 by Bill Portland
I’ve been in touch with Suzuki GB regarding the auto headlights switching on and off quite quickly when driving through (not particularly dark) shadows and that it could be misinterpreted by oncoming traffic or traffic waiting to pull out from a side road, into thinking you’re flashing them and allowing them to pull out. They haven’t had any other reports of this, and they say it’s not adjustable, so they aren’t able to do anything about it.
I know a few of us think they are a bit too sensitive too so drop them an email - This email address is being protected from spambots. You need JavaScript enabled to view it. - and they might be able to investigate a little further, if they have had a few reports. Mentioning “safety” might have an extra influence.
Bill
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21 May 2019 17:04 #208598 by stiffsteve204me

Bill Portland wrote: I’ve been in touch with Suzuki GB regarding the auto headlights switching on and off quite quickly when driving through (not particularly dark) shadows and that it could be misinterpreted by oncoming traffic or traffic waiting to pull out from a side road, into thinking you’re flashing them and allowing them to pull out. They haven’t had any other reports of this, and they say it’s not adjustable, so they aren’t able to do anything about it.
I know a few of us think they are a bit too sensitive too so drop them an email - This email address is being protected from spambots. You need JavaScript enabled to view it. - and they might be able to investigate a little further, if they have had a few reports. Mentioning “safety” might have an extra influence.
Bill



Thanks, Bill. :)

I'll drop them an email.




Steve.

“He that strikes the venison first shall be the lord o' the feast.” — Shakespeare, King Lear.

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21 May 2019 17:48 #208606 by stiffsteve204me
email sent, Bill.

I will update when (if), I get a reply.


Steve,

“He that strikes the venison first shall be the lord o' the feast.” — Shakespeare, King Lear.
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22 May 2019 15:50 #208690 by stiffsteve204me
A prompt reply from Suzuki.

" Dear Steve,

Thank you for your recent Email to Suzuki Customer Services.

I have spoken with the Suzuki Technical Department, they have explained that unfortunately, there is no way to adjust the sensitivity, there is only the option to turn off the automatic setting. I would advise, if you feel that there is an issue with the vehicle that you allow your nearest Authorised Suzuki Dealership to investigate. They would then be able to report any findings to our Technical Support Team for further review.

I would like to thank you for taking the time to contact us and reassure you that your concerns have been logged on our database; which will be inputted on to our factory report.

I am sorry we are unable to provide you with a more favourable response. In the meantime please do not hesitate to contact us again should you require anything further in the future on 08085 011959, option 3.

Kind regards

Marc
Customer Service Executive 

Suzuki GB PLC "


As we thought. Lights set to "off" for daytime driving.




Steve.

“He that strikes the venison first shall be the lord o' the feast.” — Shakespeare, King Lear.
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22 May 2019 17:13 - 22 May 2019 17:17 #208700 by facade
Replied by facade on topic Gen4 auto headlights
At least you tried...

Mine went from AUTO to OFF on the way back from the dealer, exactly the same behaviour as the Renault Nissan- they come on even in solar flare conditions instantly with the slightest shadow, but take ages to go off.

Annoyingly, on the Nissan Connect version of the Bosch unit (with knobs and buttons on) you can knock out the display going into night mode with the lights, on the Suzuki version (with greasy fingerprints all over the screen) you can't.

With them on OFF you don't get the "features" like the lights all coming on in the dark when you press the plipper.

I suspect I will join the other "no lights in the dark" drivers though, as the dash lights up for no reason all the time, and usually I put the lights on when I can't see the speedo, which will never happen now......

(And while I'm whinging about the speedo- why is it on the wrong side, and why does the rev counter have 10 20 30 40 etc. on, not 1 2 3 4? I keep looking at the wrong one :blush: )

If it suddenly breaks, go back to the last thing that you did before it broke and start looking there :)
Last edit: 22 May 2019 17:17 by facade.
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22 May 2019 17:19 #208703 by Riccy
Replied by Riccy on topic Gen4 auto headlights
I was following a Kia somthingorother earlier today and that kept switching lights on & off when it went into the shade from a lorry. Looks a right pest :laugh:

I had seen this gadget (link: www.carbuildersolutions.com/uk/automatic-lights-on-and-off ) and was thinking of it for the project car. Will bin that idea now i think.

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22 May 2019 17:22 #208706 by facade
Replied by facade on topic Gen4 auto headlights
Actually, it is a pretty tough thing to do, switching on the lights with light sensors, you want them to stay on with bright streetlights, but come on at dusk.

It would have been trivial to simply use the gps data to switch them on half an hour after sunset and off half an hour before sunrise too :whistle:

If it suddenly breaks, go back to the last thing that you did before it broke and start looking there :)

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02 Jun 2019 16:08 #209479 by Bill Portland
Replied by Bill Portland on topic Gen4 auto headlights
Thanks George but I'm abroad for a few weeks - no car or manual. Will take a look when I get back.
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17 Oct 2019 13:32 #214856 by LeesJimny
Replied by LeesJimny on topic Gen4 auto headlights
Got a similar issue with mine, had people raising their arms in front thinking I’m flashing my lights at them, I’ll email Suzuki, just asked the main dealer about the issue as it’s in for it’s first service at 12,500miles

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17 Oct 2019 13:48 #214857 by Bill Portland
Replied by Bill Portland on topic Gen4 auto headlights
Please also report it to This email address is being protected from spambots. You need JavaScript enabled to view it.

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